1. Introduction

LIM Creative Studios (“we,” “our,” “us”) is committed to safeguarding your personal information.

We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the regulations below:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable provincial regulations

Quebec Law 25

This Privacy Policy explains how we collect, use, and protect data when you:

• Visit our website
• Submit a Contact Form inquiry
• Purchase digital downloads
• Book our services

By using our website, you agree to this Privacy Policy and our Terms & Conditions.

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2. Information We Collect

A. Information You Provide

• Name
• Email
• Telephone number
• Inquiry details (message content)
• Purchase details
• Payment information (processed by third-party providers)

B. Automatically Collected Information

• IP address
• Device and browser type
• Pages visited
• Cookies and tracking data

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3. How We Use Your Information

We may use your information to:

• Respond to inquiries
• Provide quotes
• Process digital purchases
• Send confirmations, receipts, and invoices
• Deliver digital downloads
• Improve website experience
• Comply with legal requirements
• Prevent fraud or abuse

We do not sell or rent personal information.

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4. How We Protect Your Information

We use:

• Secure hosting
• SSL encryption
• Trusted payment processors
• Limited access controls

While we take reasonable precautions, no online system is 100% secure.

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5. Sharing of Information

We share information only with:

• Payment processors (Stripe, PayPal, Square, etc.)
• Website hosting services
• Email and communication platforms
• Legal authorities when required

These providers receive only the information necessary to perform their services.

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6. Cookies & Tracking

Cookies may be used to:

• Improve website functionality
• Analyze traffic
• Track Shop analytics
• Enhance user experience

Users may disable cookies in their browser settings.

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7. Digital Downloads (Shop Page)

When purchasing digital downloads, we collect:

• Name
• Email
• Payment details
• Purchase history
• Download activity (for security & fraud prevention)

This information is used solely to:

• Process your order
• Deliver your digital files
• Prevent unauthorized distribution
• Provide customer support
• Comply with legal obligations

We do not store full credit card numbers.

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8. Data Retention

We retain information only as long as reasonably necessary for:

• Order fulfillment
• Legal compliance
• Accounting and taxation
• Business purposes

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9. Your Rights (Canada – PIPEDA)

You may request:

• Access to your information
• Corrections
• Deletion (where legally possible)
• Withdrawal of consent

Send requests to:
dimitri@limcreativestudios.com

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10. Third-Party Links

We are not responsible for the privacy practices of third-party sites linked on our website.

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11. Minors

We do not knowingly collect information from individuals under 16.

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12. Updates to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date will be changed accordingly.

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13. Contact

To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data, we’ve made the process simple.

LIM Creative Studios
Email: dimitri@limcreativestudios.com
Telephone: 647-804-5622
Toronto, ON, Canada

Terms & Conditions
LIM Creative Studios
Last Updated: December 2025

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Introduction

By using this website, submitting an inquiry, purchasing digital products, or booking services with LIM Creative Studios, you agree to be bound by these Terms & Conditions and our Privacy Policy.
Please review both documents prior to submitting personal information or making payments.

All personal information is handled in accordance with our Privacy Policy.